Weeping Willow in Jasmin Liquor

Unless buying a sample your dress or veil will still be made uniquely for you so options and opportunities for personal adaptations and alterations are available within fixed parameters. Please contact us for an explanation of everything possible and the additional charges but in the mean time here's an example list of some options and ideas:

Linings:

Tulle Skirt Lining 

Mixed Blend Skirt Lining

Personal Messages:

Names and Date in Script 

Numerical Date and Initials in Heart 

Numerical Date or Initials 

5cm x 5cm Image Outline 

Hand Drawn Pet Portrait 

If you are buying a sample there is still a limited opportunity for personalisations so please contact us to discuss your options.

For Ready To Wear styles like our robes we offer a simple shipping at checkout option:

UK Standard - £9.95

EU Standard - £29.95

International Standard - £49.95

If this option is available it will be offered at checkout.

All other prices on the site are quoted ex-works from the studio so shipping will be raised as an additional invoice. For these styles you will see the 'Bespoke Shipping TBC' option. PLEASE NOTE: THIS IS MARKED AS 'FREE' BUT THIS MEANS IT WILL BE CALCULATED LATER AS A SEPARATE INVOICE. This is because shipping costs vary considerably based on your international location, order choice and packing requirements so need to be worked out on an individual basis. Please contact us in advance if you would like a provisional quote.

If we are shipping outside the UK are responsible for any duties and taxes payable on delivery - this now includes the EU.

If we are shipping outside the UK you are responsible for any duties and taxes payable on delivery.

All International sales should now be offered ex-VAT. This works by confirming your shipping destination so it currently does not work if you use the express checkout options (Apple Pay etc). Please do not use these payment options for international orders because you will not pay the ex-VAT price. If you do place an international order and are charged VAT in error please contact us so we can refund and correct this.

Because of the bespoke nature of our sales and production we will not accept any returns for made to order occasion or bridal wear. Returns on samples might be accepted at our discretion if agreed in writing in advance. Alternatively, if you are unhappy with your purchase, this can be transferable to another piece.

Please contact us if you would like your options and rights explained with regards to these programs.

Once you place an order we will send an email confirmation along with our T&Cs. All orders are contracted under our terms and conditions.

Hermione de Paula has worked incredibly hard to create an evolving collection of core artworks and silhouettes now available here in gowns sizes 6-14 and veils in multiple lengths. If you size is not shown please contact us for a bespoke quote.

Everything by Hermione de Paula’s studio is made through the hand, heart and aptitude of our highly skilled team. This is an organic process using natural fabrics and human endeavor so please be aware minor differences of shade, finish or final conception are part of the unique journey.

The standard lead time is 12 weeks from the final confirmation of your order and details. Priority deadlines can be agree prior to order confirmation for an agreed surcharge.

If final alterations after the gown is made are necessary and performed by us they will be charged as an additional fee on an hourly rate. Our standard rate is £60/hour.

Please be aware we cannot be held responsible for your gown not fitting if you do not ask our advice prior to order confirmation, chose a size contrary to our suggestion or if your body shape changes significantly.

If you have any questions about this or any other style here at Hermione de Paula please either email us at bespoke@hermionedepaula.com, go to our Contact page and fill out the online form or call a member of the team at the studio on (44) 2076462598.

If you have chosen a pre-order style or sample we will be in contact as soon as convenient to confirm your specifications and discuss lead times and delivery deadlines.